FAQ | Dog Walking and Pet Sitting Questions | Companion Pet Services LLC

1. How do I get started?

Contact us with details about your pet, your needs, and your location.
We'll schedule a free 30-minute meet-and-greet to learn more about your pets and get you set up in our system.

2. How far in advance should I book?

Book early for holidays, weekends, and mid-day walks, as these times fill quickly.
We try to accommodate last-minute requests when possible.

3. What is your cancellation policy

Dog Walks: Cancellations must be made by 9 a.m. on the day of the walk to avoid being charged the full visit fee.
Pet Sitting: A 24-hour notice is required for cancellations. Late cancellations will be charged the full visit fee.
Holiday services have an additional $10 fee, and regular dog walking is unavailable on holidays. If you need a walk on a holiday we can schedule a holiday walk for you.

4. What's your inclement weather policy?

We walk in most weather, but severe storms, extreme heat depending on humidity and location(85°F+), or freezing temperatures with unsafe roads due to winter weather. When weather prevents us from our normally scheduled walk, we will prioritize a bathroom break and spend the remaining visit playing inside.
During severe winter weather, if you are home, we kindly ask that you cancel your scheduled walk if it’s unsafe to travel. This helps ensure everyone stays safe and avoids unnecessary risks on the road.
Clear snow/ice from walkways to ensure safe visits.

5. What makes your services special?

Family-run: A husband-and-wife team offering personalized care.
Local expertise: Lifelong residents with a deep understanding of the area.
Senior and special needs care: Extensive experience with individualized attention.
Puppy training: Potty training, socialization, and more for happy, well-adjusted pups!

6. Do you offer overnight care or boarding?

7. Do you charge extra for multiple pets or weekends?

No extra fees for additional pets, weekends, or evening visits. Rates are based on time.

8. What areas do you serve?

We’re based in Warwick. For dog walking, we service Warwick, Cranston, West Warwick. For pet sitting we service Warwick, Cranston, West Warwick as well as parts of Providence, Coventry, East Greenwich and Johnston.

9. How do you handle delays if I’m running late?

Let us know as soon as possible. We'll adjust visit times if we can to keep your pets cared for.

10. When will I hear back after contacting you?

11. What qualifications do you have?

Over a decade of animal care experience, including veterinary technician training.
Certified in pet CPR/first aid.
Skilled in senior pet care, insulin injections, and subcutaneous fluids.

12. How often do you recommend visits while I’m away?

Dogs: At least 3 visits daily.
Cats/other pets: At least 1 visit every 24 hours. Regular check-ins ensure pet safety and home security.